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What is CAQH?


CAQH stands for the Council for Affordable Quality Healthcare. It’s a non-profit organization that operates a database used by health plans to verify your massage therapy state license, malpractice insurance, educational experience and employment history. As a healthcare professional , you can create a CAQH profile on their website. CAQH profiles tells health plans that you’re a professional Massage Therapist and invites the appropriate parties to review your credentials. Allowing insurance companies (or health plans) to verify you’re a licensed healthcare provider - who’s accepting new patients! 


Why should I create a CAQH profile as a massage therapist? 



CAQH ProView is free for healthcare providers, including massage therapists. Many health plans require providers, including massage therapists, to be credentialed through CAQH before joining their networks. Being in-network with insurance companies can open doors to a larger client base. Additionally if you work with an organization like Massage Ink, LLC who submits HIPAA-covered insurance claims for you, then you may need a CAQH profile before accepting some appointments like veterans massages. Another benefit of having a CAQH profile is that it can send reminders for credential renewals, helping massage therapists stay on top of their professional requirements.


How do I set up a CAQH Proview Profile?


When you create a CAQH profile use a desktop or laptop. You may get an error if you try to register a CAQH profile on your mobile device.


Step 1: Gather Required Information and Documents. Before starting your CAQH ProView profile, collect all necessary documents and information. Having these on hand will make the setup process smoother.


Personal Information: Full name, date of birth, and contact information. Social Security Number.


Professional Information: License(s) information (license number, issuing state, expiration date). 


Education and Training: Details of your massage therapy education (school name, dates attended, degree or certification earned). Have a copy of your diploma from the Massage College you graduated from available if possible.


Work History: Employment details (employer names, locations, job titles, start and end dates).

 

Insurance Information: Malpractice insurance details (policy number, insurance carrier, coverage dates).


Step 2: Create a CAQH ProView Account


1. Visit the CAQH ProView Website: https://proview.caqh.org/ 


2. Click “Register Now: Find the registration link and click to start the account creation process.


3. Agree to Terms and Conditions: Read and accept the terms and conditions to proceed with the registration.


4. Enter Basic Information: Provide your full name, email address, and create a username and password for your account. You will also need to select security questions and answers for account recovery purposes.


5. Verify Your Email: CAQH will send a verification email to the address you provided. Click the link in the email to verify your account.


Step 3: Complete Your Profile: Once your account is verified, you can begin filling out your CAQH ProView profile. Follow these steps carefully:


1. Log in to Your Account: Use your username and password to log in to CAQH ProView.


2. Navigate to the “Profile” Section: Find the profile section in your dashboard. This is where you will enter your information.


3. Fill Out Personal Information:  Enter your personal details, including your contact information and Social Security Number.


4. Input Professional Credentials: Add your massage therapy licenses, certifications, and other relevant credentials. Ensure that you enter the correct license numbers, issuing states, and expiration dates.


5. Detail Education and Training: Provide information about your massage therapy education, including the name of the institution, dates attended, and any degrees or certifications earned.


6. Add Work History: Enter details about your previous and current employment in the field of massage therapy. Include the names of employers, locations, job titles, and the dates you worked there. For Massage Ink, LLC credentialing you must list us as your most current & present employer. 


7. Insurance Information: Input details of your malpractice insurance coverage, including the policy number, carrier, and coverage dates.


8. References and Affiliations: Provide contact information for your professional references and list any professional organizations you are a member of.


9. Upload Documents: Upload scanned copies of your licenses, certifications, diplomas, and insurance policies. Ensure that the documents are clear and legible.


Step 4: Review and Submit Your Profile: Carefully review all the information you’ve entered for accuracy and completeness. Make sure that all required fields are filled out and that your documents are properly uploaded.


1. Authorize Access: Authorize health plans and other organizations to access your profile. This step is crucial for credentialing and network participation. You can manage these authorizations from your account settings. We recommend choosing the first option which allows all participating organizations to have access to review your profile. 


Step 5: Maintain and Update Your Profile


1. Regular Updates: Keep your profile information up-to-date by regularly logging in and reviewing your details. Update your profile immediately if there are any changes in your credentials, employment, or contact information.


2. Respond to Re-attestation Requests: CAQH requires periodic re-attestation of your information. Respond promptly to these requests to ensure your profile remains active and accurate.


3. Monitor Notifications: Check your email and CAQH ProView dashboard for notifications about your profile status or any requests for additional information.


Utilizing your CAQH profile 


Provide your CAQH ID when applying for jobs, participating in new insurance networks, or seeking credentialing with healthcare organizations. Leverage for Professional Opportunities: use your CAQH profile to streamline applications and network participation, enhancing your professional growth and client reach.

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